We advise governments in different countries on the development of  health systems.  This advise could be an assessment of the health system but also on more strategic issues like introducing more competition and efficiency in the health sector with quality indicators at the same time.


  • Policy Dialogue: Strategic Directions of Further Health System Development in the Republic of Moldova (December 2019)

On 5–6 December, Ilaria was invited by the World Health Organization to present the results of the assessment of the Health System Development Strategy for the Republic of Moldova 2008–2017.  The meeting was attended by the recently appointed Minister of Health, Labour and Social Protection Ms Viorica Dumbrăveanu,  State Secretaries, representatives of development partners, national and local managers of hospitals, primary care centers, mental health community centers and other health organizations.  Among the recommendations, a special focus was dedicated to financial protection and outpatient medicines as the main driver of financial hardship among all population quintiles.










  • World Health Organization – Health system performance: from assessment to action (2018)

Prior to the WHO high-level meeting held in Tallinn on 13–14 June 2018 in conjunction with the 10th anniversary of the signing of the Tallinn Charter, a technical workshop “Health system performance: from assessment to action” took place on 12 June. During the workshop, successful examples of policy use of performance information were presented. Challenges and enablers to triggering policy decisions and actions from performance indicators were discussed among the group of researchers and policy-makers.

Ilaria participated to the workshop as health system expert and will be in charge of the report summary that will be available in the summer.

  • World Health Organization – Ambulatory Care Sensitive Conditions in Montenegro (2018)

In week 27–31 May we participated to a WHO in-country mission in Montenegro to start a study on Ambulatory Care Sensitive Conditions. These conditions can be effectively treated at primary care level if the right health system circumstances are in place. Often people are hospitalized instead, leading to inefficient use of resources. During the in-country mission several meetings took place with key national stakeholders (Ministry of Health, Health Insurance Fund, Institute of Public Health and Monstat) and health professionals at primary, secondary, and tertiary care level. The study will use a health system approach as key input for policy recommendations and will be concluded in autumn 2018.

  • Swiss Agency for Development and Cooperation / Trimbos Institute – Republic of Moldova (2017-2018)

Trimbos Institute started in 2014 a pilot project in four rayons (districts) in Moldova with funding from the Swiss Agency for Development and Cooperation (SDC). The project consists in the reorganization of mental health services; the creation of an enabling policy environment; the development and application of clinical guidelines; generation of capacity building; and the preparation of the communities to tackle stigma and discrimination. Tagliente will lead the project on the costs of scaling up mental health community services to understand if it will be financially sustainable to roll out the pilots to the whole country. The costs of scaling up the four pilots will reflect how much it will cost the health system to implement the same typology and organization of mental health services in Moldova.

  • World Health Organization – Republic of Moldova (2017)

I am currently working on the assessment of the Health System Development Strategy (HSDS) that the Republic of Moldova has launched in 2007. The HSDS covers the period 2008 to 2017 and has the goal of strengthening the performance of the healthcare system in the country. It aims to ensure continuous improvement of the population health, to guarantee the financial protection of its citizens, and to increase the healthcare system responsiveness towards the population expectations. The assessment is both quantitative and qualitative.

  • World Health Organization – Monitoring progress towards universal health coverage (2017-2018)

The WHO has initiated a multi-year project to monitor financial protection in health systems across WHO’s European Region. The broad aims of the project are to strengthen the evidence base on universal health coverage and to support policy development at national and regional levels. To this end, I provide technical support for four country reviews in the WHO’s European Region.

  • World Health Organization “ Health System Performance Assessment”  (2017)

I am supporting WHO with Health System Performance Assessment in two countries belonging to the WHO European Region. It involves work with key performance indicators and a technical analysis of the different domains such as financial protection and responsiveness of the health system.

  • World Health Organization “Primary Care in Greece” (2016)

Advising the Minister of Health of Greece regarding the set up of pilot projects (family health units) to give a quality impulse to primary care and to improve access to primary care for the Greek  population (Presentation Heine van Wieren in Athens).  In Greece there is a shortage of general practitioners and nurses  in primary care.  The pilots should result in a shift from hospital care to primary care and bring young Greek GPs and nurses back to Greece.

  • Malta “Advising on  modernizing the health system”  (2015) 

We advised the ministry of Health on Malta on public-private partnership in healthcare and more specific on the privatization of Gozo General Hospital. Next to these PPS issues  Tagliente was involved in advising on modernizing the health system with attention to governance, competition, quality assessment, finance and benchmarking.    We did work together with Prof. dr. Niek Klazinga (OECD/AMC) and his team.  In November 2016 we gave a two-day workshop in Amsterdam for a Maltese delegation to support them implementing the necessary changes.  A final advisory report was delivered by the end of November  (Advisory Report Malta